privacy
policy
last updated: march 25, 2026
01
Introduction
Inoa Food Group LLC ("Inoa," "we," "us," or "our") operates inoa.kitchen and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or place a pre-order.
02
Information We Collect
We collect the following personal information when you interact with our website:
- Full name
- Phone number
- Email address
- Delivery address (if applicable)
- Order details including items, quantities, and preferences
- Special instructions or notes you provide
We collect this information when you submit a pre-order form or sign up for our newsletter.
03
How We Use Your Information
We use the information we collect to:
- Process and fulfill your pre-orders
- Contact you to confirm your order via text or phone
- Send order receipts and updates
- Deliver your order to the address provided
- Send newsletter communications if you have opted in
- Improve our products and services
- Comply with legal obligations
04
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Formspree — our form processing service that transmits your order details to us
- Mailchimp — our email marketing platform for newsletter subscribers
- Law enforcement or regulatory authorities when required by law
Both Formspree and Mailchimp maintain their own privacy policies and security practices.
05
California Privacy Rights (CCPA)
As a California resident you have the following rights under the California Consumer Privacy Act:
- The right to know what personal information we collect and how it is used
- The right to request deletion of your personal information
- The right to opt out of the sale of your personal information — we do not sell personal information
- The right to non-discrimination for exercising your privacy rights
To exercise any of these rights contact us at the information below.
06
Newsletter Communications
If you subscribe to our newsletter your email is stored with Mailchimp. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly. We do not send marketing texts without your explicit consent.
07
Data Security
We take reasonable measures to protect your personal information. However no method of transmission over the internet is 100% secure. We use HTTPS encryption on our website and work only with reputable third-party service providers.
08
Data Retention
We retain your personal information only as long as necessary to fulfill your order and comply with legal obligations. Newsletter subscribers' data is retained until they unsubscribe.
09
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.
10
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
11
Contact Us
For privacy-related questions or to exercise your California privacy rights contact:
Inoa Food Group LLC
100 Enterprise Way, Scotts Valley, CA 95066
inoa.scc@gmail.com